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Poor Communication in Nursing Homes Leads to Mistakes and Neglect

The National Center on Elder Abuse - a division of the U.S. Administration on Aging - estimates that between one million and two million American seniors are injured, exploited or neglected by caretakers each year. Unfortunately, the problem of elder abuse might get worse before it gets better: "baby boomers" will soon retire at rapid rates, putting increased pressure on nursing homes, hospitals, family and friends.

What Is Elder Abuse?

The AOA states that elder abuse typically refers to any knowing, intentional or negligent act, which causes or risks serious harm to a vulnerable adult. The harm and risks might stem from:

  • Physical/Sexual Abuse: Causing a senior to experience physical pain or forcing a non-consensual sexual act.
  • Neglect: Intentionally or unintentionally depriving an elder of basic necessities such as food, water, health care or protection.
  • Emotional Abuse: Humiliating, scaring, threatening or otherwise belittling a vulnerable elder (causes mental pain, stress and depression).
  • Exploitation: Deceptively or forcibly obtaining an elder's property or other assets.
  • Errors: Providing incorrect medical care or prescription drugs.

Prevention of Elder Abuse

The AOA estimates that the U.S. population of citizens ages 65 and over will increase to 55 million by the year 2020 (a 35 percent increase). Caretakers, families and nursing homes might notice an increased strain on their resources as more and more Americans will depend on care as they age. The question becomes, what can be done to ensure elder abuse does not become more prevalent than it is today?

A recent study published in the Journal of Nursing Care Quality reported that nurses found error disclosure a difficult process in their workplace, or were unwilling to disclose an error for fear of a reprimand. This makes correcting such errors more complicated, which often leads to incorrect care for vulnerable elders. The study suggests that one way to improve care is to improve communication and the flow of information in nursing homes.

Additionally, most elder abuse goes unreported. Elders might feel as if no one cares about their problems or nothing can be done to prevent them. This is common when someone feels dependent upon those abusing them. Educating the elderly to make them aware of support channels will be vital as America moves forward toward the next decade.

If you know or suspect an elder is being abused, neglected or taking advantage of by someone charged with their care, it is important to contact a qualified lawyer to discuss your rights and legal options.

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